You will only be able to make payments to clear outstanding arrears via Manage My Account.
If you account is up to date please refer to Make A Payment for other ways to pay.
- Log into Manage My Account and select ‘My Contracts’ on the top menu bar.
- Select the option on the left ‘Make A Payment’
- Enter the amount to be paid.
(minimum of £1.00 and maximum of the outstanding arrears shown at the top of the screen).
- Select ‘Make A Payment’
- You will be redirected to WorldPay, select your payment method from the available card options.
- Enter your card and address details.
- Complete the card holder validation, reCAPTCHA (I am not a robot).
- Select ‘Make Payment’ bottom right of screen
- Log into Manage My Account and select ‘My Contracts’ on the top menu bar.
- Select the option on the left ‘Get a Settlement Quote’
- Select ‘Generate New Settlement Quote’
- You will be asked why you are think of settling, please select an option from the drop down menu.
- Select ‘Generate New Settlement Quote’ once again.
Your settlement quote will be displayed on screen, providing the date of quote, your current balance, the settlement quote, the interest rebate that has been applied and the date the quote will expire.
A letter detailing the settlement quote details will also be sent to you by email to the email address you use for Manage My Account.
If you are able to make this payment, please do so as soon as possible.
If you are struggling to make this payment, please contact us on 0330 303 0567 as soon as you can to discuss your circumstances and we can understand how we can help you.
